Every small business wants to project a professional image for their callers, but most can't afford the overhead or expense associated with a premise-based phone system. The uReach Technologies Auto Attendant solution was designed with the unique needs of small businesses in mind. It lets them manage phone calls and messages professionally and efficiently, without the need for expensive equipment or complicated software.

uReach Technologies' Auto Attendant allows for the creation of multiple employee extensions, plus an extra extension for an operator or receptionist. Each extension has a unique message mailbox, custom greeting and call forwarding options.

The power of our Converged Services Framework (CSF) gives fixed-line, mobile and broadband service providers the ability to tap into the lucrative and elusive small business market with a compelling new offer. Our solution also offers advanced features like web access, SMS and MMS message delivery, a speech-enabled interface for hands-free telephone access and advanced notifications. It also seamlessly integrates with all of our converged calling and messaging products.

Key features, include:

• Advanced Call Management
  Supports schedule-based extension forwarding.
  
  
• Call Screening With Whisper
  Users can screen calls before they answer to protect their privacy.
  
  
• Best-In-Class Voice Mail
  Offers a rich set of features for users to send, receive and administer voice messages.
  
  
• Simple Web-based Administration
  Designed to be managed from the Web easily without the need for complicated software or special equipment.
  
  
• Integrates With Email, SMS and MMS
  The service can leverage email, SMS and MMS for notifications and message delivery.
  
  
• Integrated Fax Capabilities
  Users can receive faxes in their accounts and forward them to any fax machine for printing or retrieval.
  
  
• Speech Enabled
  Users can navigate and manage their messages and preferences using speech recognition.
  
  
• Enhanced Notifications
  Users can be notified of new messages via SMS, MMS, IM, pager, email and outdialed call.