
TotalPlay™ is social voicemail for a social world. TotalPlay Social Voicemail goes beyond smartphone visual voicemail with five innovations that create the next-generation user experience for voicemail. TotalPlay Social Voicemail integrates caller Facebook status and profile pictures, greetings that can be personalized by group, integrated 3rd-party voicemail-to-text transcription, a "Find Me" redirect capability, and real-time message sharing via email and social networks. These features allow service providers to create high ARPU, premium voicemail services with a superior next-generation user experience.
uReach's TotalPlay provides your subscribers with a visually compelling, elegant, and streamlined integrated voicemail experience. Here are some of the distinguishing features of this mobile application.
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| Convenient delivery of audio and transcription for every message |
TotalPlay will collect voice messages, just like traditional voicemail, and then deliver each message directly to your subscriber’s handset, along with a transcription of the message. Subscribers can choose to listen to the audio or read the transcription, all from within application.
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| One-click sharing |
With TotalPlay, sharing voice messages is as simple as a click of a button. Voice messages can be posted to Facebook or shared in email. TotalPlay will send the audio file and the transcription wherever the subscriber chooses, and with one click they'll be the envy of their friends.
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| Personalized greetings |
TotalPlay allows your subscribers to group people from their address book logically (like "friends," "family," "football club," etc.) and create personalized voicemail greetings for each of them. Callers will no longer feel like they're talking to a machine because the voicemail greeting is tailored for them.
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| Socially-aware view of callers |
TotalPlay provides enhanced caller information, such as current social status, Facebook avatar, and Caller ID information. The social status is updated dynamically, giving the subscriber an up-to-the-minute view into their caller’s social life.
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| Dynamic call control |
With TotalPlay's "Find Me" feature, subscribers can assign a "second chance" phone number to any groups of callers. Whether that is their home phone, office phone or partner's mobile phone - those important callers will ring through to the "second chance" number before being returned to the voice messaging service.
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For more information uReach's TotalPlay application, or to learn more about our other offerings, please contact us.